Trish Thibault, PMP

Trish Thibault, PMP has extensive work experience in various roles. From 2022 onwards, they are currently the Director of Client Delivery and Onboarding at Spencer Technologies, where they manage a team of Client Delivery Managers and focuses on operational excellence and customer satisfaction. Prior to this role, they worked as a Customer Success Manager at the same company.

From 2018 to 2022, Trish worked at Telaid Industries, Inc. as a Program Manager. In this role, they managed a team of Project Managers and Project Coordinators and was responsible for driving service excellence, tracking metrics, and analyzing trends to improve KPIs and profit margins. Trish also oversaw the development, planning, and implementation of client-facing programs, ensuring compliance and meeting program objectives.

From 2014 to 2017, Trish served as an Operations Process/Project Manager at IQ Telecom, where they were involved in managing and improving operational processes and projects.

Earlier in their career, from 2005 to 2014, Trish was the owner of Giggles Please Promotions, a promotional products manufacturing and distribution company.

Overall, Trish Thibault, PMP has demonstrated a strong background in leadership, client management, operational excellence, and project management throughout their career.

Trish Thibault, PMP, holds a Bachelor of Science degree in Computer Science from Quinnipiac University. Additionally, they have completed a Coaching Certificate program at QwikCoach in October 2019. Trish is also a certified Project Management Professional (PMP) after obtaining the certification from the Project Management Institute in September 2017. Although it is mentioned that Trish has completed a Leadership Development Program at QwikCoach, specific details regarding the month and year of completion are not provided.