Francesca Bonavita

VP Customer Success EMEA - SME at Splio

Francesca Bonavita has a diverse work experience spanning across multiple companies and roles. Francesca currently works at Splio as the VP Customer Success EMEA - SME, leading the customer success team. Prior to that, they worked as a Customer Success Director at Splio, where they were responsible for managing marketing campaigns and providing support to retailers.

Before their time at Splio, Francesca was a Customer Success Manager at Clustree, where they developed adoption strategies and provided customer support. Francesca also worked as a Customer Success Advisor at TalentSoft, where they ensured customer satisfaction and advised clients on SIRH solutions.

Francesca's earlier roles include being a Consultante Avant-Vente at Externis, where they supported the sales team and conducted analysis of client needs. Francesca also served as a Responsable pôle client, managing a team and overseeing performance indicators at Externis. Additionally, Francesca worked as an Account Manager / Chef de projet fonctionnel AMOA, where they managed key accounts in the consumer goods industry and oversaw the implementation of Saas platforms.

Francesca began their career as an Assistante Marketing Produits at Esaote and later worked as an Assistante Marketing et Commerciale at Emailvision.

Overall, Francesca Bonavita's work experience showcases their expertise in customer success, marketing, and project management across various industries.

Francesca Bonavita attended Lycée paul cezanne from 1999 to 2001, where they completed their Ecole préparatoire in the field of HEC. After that, they attended KEDGE Business School from 2001 to 2005, where they obtained their degree in Ecole Supérieure de Commerce with a specialization in Entrepreneurship/Entrepreneurial Studies.

Links

Previous companies

Esaote logo

Timeline

  • VP Customer Success EMEA - SME

    June, 2022 - present

  • Customer Success Director

    October, 2017

View in org chart