Eduardo Apolinario

Regional Vp, Customer Success (latam) at Sprinklr

Eduardo Apolinario has a diverse work experience. Eduardo started their career in 2007 as an Analyst Trading Systems at BM&F Bovespa. Eduardo then joined Kaiser Associates Latin America in 2008, initially as a Management Trainee, then became an Associate Consultant, and finally a Senior Consultant, where they provided strategy consulting services to leading organizations.

In 2011, Eduardo joined Telefônica Vivo as a Senior Marketing Consultant. Eduardo managed projects and implemented and monitored key performance indicators for the Sales Board. Eduardo also provided strategic recommendations to the director.

From 2013 to 2016, Eduardo worked at Havas in various roles. Eduardo started as a Social Media Manager for Havas Group and later became the Operations Director for Socialyse.

Since 2016, Eduardo has been working at Sprinklr, a customer experience management platform company. Eduardo started as a Manager, Customer Success, then became the Director, Customer Success LATAM. Currently, they hold the position of Regional VP, Customer Success (Latam).

Overall, Eduardo Apolinario has demonstrated expertise in customer success, marketing, strategy consulting, and project management throughout their career.

Eduardo Apolinario attended USP - Universidade de São Paulo from 2006 to 2009, where they pursued a degree in Computer Science. In 2015, they enrolled at ESPM Escola Superior de Propaganda e Marketing and completed a Master's Degree in Marketing in 2016. There is no available information regarding Eduardo's educational background before their enrollment at Colégio Santa Cruz, and it is unclear whether they obtained any degree or pursued a specific field of study during this period.

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Timeline

  • Regional Vp, Customer Success (latam)

    April, 2023 - present

  • Director Customer Success Latam

    May, 2018

  • Manager Customer Success

    August, 2016

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