Eric Magnuson

Eric Magnuson has a diverse work experience spanning over a decade. Eric started their career at Target in 2011, where they worked as an Associate Program Manager, overseeing multiple services programs and managing outsourced partners. During their tenure, they saved over $3 million by increasing partner performance standards and scoping new contracts with procurement. Eric also revamped analytics reporting, resulting in a savings of $400,000 in the pilot program. Eric was promoted to Store Manager in 2014, leading a team of over 100 members. Under their leadership, they trained team members to leverage new technologies and customer care strategies, resulting in a 15% increase in Guest Experience scores.

In 2015, Eric joined Sprinklr as a Senior Consultant, where they became the lead consultant for implementation software deployments. Eric directed projects worth more than $12 million for the company and served as the product and training lead for services delivery teams. In 2021, they were promoted to Sales Enablement Manager, responsible for global product enablement and messaging for Sales and Field teams. Eric led training sessions to empower and grow pipeline for Sales teams and worked closely with Sales Directors and VPs to maintain consistent performance across sales regions.

Most recently, Eric has taken on the role of Associate Director - Sales Enablement at Sprinklr since July 2022.

Eric Magnuson earned a Bachelor of Arts degree in History from Bethel University. The specific start and end years of their education at Bethel University are not mentioned.