Philip McDouall

Philip McDouall is an experienced professional in customer success and project management, currently serving as the Director of Customer Success Management at SPS Commerce since March 2015. Prior roles include Engagement Manager at Insite Software, where responsibilities involved delivering enterprise commerce solutions, and Project Coordinator at Digital River, focused on enhancing client communications. Earlier experience encompasses Interactive Project Manager at SAP and Programme Controller at Three, managing enterprise level implementations and overseeing project processes in sales and marketing. Philip's career began as Helpdesk Supervisor at Sectornet, where operational management of the help desk was a key focus. Throughout the career, Philip has demonstrated expertise in managing diverse teams, coordinating high-value projects, and fostering client relationships.