Daniel Nava

Daniel Nava has a diversified work experience spanning multiple industries. In 2010, they worked as a Data Entry clerk at Candy Heart Production. From 2013 to 2015, they worked as a Trader in the Stock Market. In 2017, they held the position of Web Designer at Shift Shaft for eight months. In the same year, they joined Maid with Joy as an IT Manager, where they provided software and technical support, managed the company website, and handled marketing and social media content. From 2020 to 2022, they worked as a Barista at Starbucks, focusing on customer service and building relationships. Currently, they are employed as a Brand Ambassador at Starry, Inc. Overall, Daniel has a strong background in IT, marketing, customer service, and web design.

Daniel Nava obtained a High School Diploma from Phoenix High School. In addition, they have obtained various certifications in customer success management and customer service from LinkedIn, including "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Engagement Evaluation Best Practices for Customer Success Management," "Listening to Customers," "Onboarding and Adoption Best Practices for Customer Success Management," "Customer Service Foundations," "Customer Service: Problem Solving and Troubleshooting," "Customer Service: Serving Customers Through Chat and Text," "Customer Success Management Fundamentals," and "Working with Upset Customers." These certifications were obtained between April 2022 and December 2022.