Thom N.

Thom N. has a background in customer experience and training, with extensive experience in managing and developing teams. Thom has worked in various roles, from customer experience technician to training supervisor, with a focus on internal process documentation, training content design, and troubleshooting technical issues. Thom is currently serving as the Excellence and Analytics Manager at Start.ca, overseeing a team of representatives. With a high school diploma from Owen Sound Collegiate Vocational Institute, Thom combines practical experience with a strong educational foundation.