Arto Koponen

Customer Success Manager at Storykit

Arto Koponen has extensive work experience in customer success and business development. Arto is currently working as a Customer Success Manager at Storykit since March 2022. Previously, from October 2020 to March 2022, they held the same position at Qualifier.ai, where they managed Finnish and international markets, onboarded customers, and conducted business development activities.

Before that, Arto worked at Epidemic Sound from June 2017 to May 2020, where they served as a Customer Development Manager and later as a Nordic Sales Development Associate. In these roles, they led global business development projects, coached and trained Customer Development Representatives, and played an instrumental role in promoting the company's culture.

Additionally, Arto gained experience as a Marketing Assistant at Hesselby Slott Musik AB in 2015 and as an Intern at MTA Production AB in 2015, where they focused on marketing, event logistics, and digital marketing. Arto also interned at RL Concerts in 2014, working on event production, marketing, customer service, and finance-related tasks.

Arto Koponen completed their Bachelor of Culture and Arts degree in Music and Media Management at JAMK University of Applied Sciences between 2012 and 2016. In 2014, they also spent a brief period as an exchange student at IÉSEG School of Management, where they studied Marketing and Management. Additionally, Arto obtained a certification as a Customer Success Manager from Startdeliver in February 2022.

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Previous companies

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Timeline

  • Customer Success Manager

    March, 2022 - present