Monika Krzysztanowicz has extensive experience in customer support and back office roles, currently serving at Stowarzyszenie Jakości Systemów Informatycznych (Polish Testing Board) since November 2021. Prior to this, Monika worked at LEONI Kabel Polska from July 2018 to October 2021 as a Customer Support Specialist, where responsibilities included actively assisting clients, processing inquiries, monitoring accounts receivable, and maintaining high customer satisfaction. Monika's background also includes positions in hospitality and customer service at SpeedFly, BookApart.com, The Wings Hotel, and Cinnamon Hostel. Monika holds a postgraduate degree in UX and UI design from Wrocławska Akademia Biznesu w Naukach Stosowanych and both a master's degree in Pedagogy and a bachelor's degree in Economics from the University of Wroclaw.
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