Somi Pandey

Somi Pandey is a Talent Acquisition Specialist at Summitworks Technologies since March 2020, bringing expertise from a prior role as a Sr. Technical Support Officer at HCL Technologies from January 2006 to December 2015. During tenure at HCL Technologies, responsibilities included quality auditing for the British Telecommunication process, with a focus on technical and soft skills improvement, conducting training sessions, and identifying training needs. Additionally, experience as a Senior Technical Support Officer involved providing technical support for AT&T customers, handling issues related to Internet and wireless connections, as well as managing reporting on team performance and escalated issues.