Customer and Implementation Support
About
The Customer and Implementation Support team at SunFire ensures seamless onboarding, training, and support for clients utilizing their cloud-based technology solutions. This team handles everything from account management and IT support to customer advocacy and implementation, ensuring that users effectively navigate and benefit from the platform, ultimately contributing to the health and financial security of over 50 million seniors.
Team members
Allen Stone
Support Desk Manager
Carolina Miles
Sr. Account Manager
Erin Stephens
Senior Implementation Manager
Jarod Holland
Senior Account Manager
Michelle Smith
Advocate Center Supervisor
Monica Gonzalez
Carrier Account Manager
Nathan Kielb
Implementation Lead
Susan Low, MSB MSIT
Manager Implementation Operati...
Timothy Vaughn
Medicare Advocate
Yanely N.
IT Support Specialist
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