Amy Kaighen

Product Owner at SunStream Business Services

Amy Kaighen has a diverse range of work experience. Amy is currently a Product Owner at SunStream Business Services, where they work directly with end users to analyze challenges in their workflow and conducts in-depth analyses to identify key insights. Previously, they worked as a Managing Consultant at Turnberry Solutions and as a Senior Business Analyst at Cask, where they were responsible for scoping and developing business solutions on the ServiceNow platform. Amy also has a background in strategy consulting, having held roles such as Strategy Consultant and Digital Consultant at Wells Fargo. Prior to their career in consulting, they worked in various positions at Wells Fargo, including Business Process Specialist and Learning and Development Facilitator. Amy also has experience in the banking industry, having served as a High-Value Business Banker and Consumer Banker at Wells Fargo. Before entering the corporate world, Amy worked as an Assistant Skating Director at Stars and Stripes Skating Academy, where they supervised coaches, managed payroll, and organized events. Amy began their professional career in the US Army as a Human Intelligence Collector. Overall, Amy Kaighen has extensive experience in product management, business analysis, consulting, banking, and sports management.

Amy Kaighen's education history is as follows:

From 2017 to 2018, Amy attended Colorado State University Global, where they pursued a degree in Organizational Leadership. Additionally, they completed a minor in Data Management and Analytics.

Between the years 2009 and 2010, Amy studied at Cochise College, focusing on Transfer Studies.

Amy also attended Fayetteville Technical Community College from 2008 to 2009, where they pursued Transfer Studies.

In 2004 to 2005, Amy studied Transfer Studies at Century Community College.

Furthermore, Amy has obtained several certifications related to customer experience and facilitation. In March 2015, they completed the Customer Experience Roadmap for Facilitators certification. In May 2014, they obtained the Achieve Global My Customer Training for Facilitators certification. Finally, in April 2014, Amy completed the Skill Builders Workshop for Facilitators certification.

Links

Timeline

  • Product Owner

    December, 2022 - present