Noora Lindholm

Noora Lindholm has a diverse work experience spanning over several companies and industries.

Noora started their career as a trainee at Medix Biochemica in 2000, followed by a role as a marketing assistant at HemoCue AB in 2004. Noora then worked as a researcher at the National Institute for Health and Welfare, specializing in poliovirus research and monitoring.

In 2002, Lindholm became a product manager at Oriola Oy Prolab (now Oriola-KD), where they remained until 2005. During this time, they gained experience in product management.

From 2005 to 2010, Lindholm worked at Applied Biosystems, which was later acquired by Life Technologies and then Thermo Fisher Scientific. Noora initially served as a sales representative and later became a consumables sales specialist for the Nordic region. In these roles, they provided market information for product strategy development and supported the sales organization in increasing sales.

In 2010, Lindholm joined Thermo Fisher Scientific as a global product manager in marketing. Noora was responsible for executing product programs, developing product strategies and marketing plans, and ensuring the organization's alignment with product objectives.

Lindholm then transitioned to Tamro Finland in 2012 and held various roles, including customer experience manager and business development projects lead. In these positions, they focused on customer experience strategy, digital services, and innovation, and was responsible for developing and launching new services.

In 2016, Lindholm joined KONE Corporation as a customer insights manager. Noora'smain responsibilities included conducting customer surveys and providing valuable insights to improve the customer experience. Noora also contributed to the development and implementation of journey touchpoint surveys.

Following their time at KONE, Lindholm worked at Envera Oy as the head of customer experience. Here, they led the company's customer experience function and worked closely with country units and operational teams to ensure a good customer experience as the company expanded into Europe.

Most recently, Lindholm joined Suomen Asiakastieto Oy as a customer operations manager in 2019. In this role, they were responsible for leading and owning the customer operations unit, delivering excellent service to both consumer and corporate customers, and exceeding set targets and KPIs.

Overall, Lindholm's work experience has given their a strong background in customer experience, leadership, and strategy, as well as a deep understanding of various industries, including healthcare, technology, and customer service.

Noora Lindholm attended the University of Helsinki from 2000 to 2001 and studied Molecular Genetics. Noora then went on to the Metropolia University of Applied Sciences from 1997 to 2002, where they obtained a Bachelor of Engineering (B.Eng.) degree with a focus on Engineering and Biotechnology. From 2002 to 2007, Noora studied Sales and Marketing Management at the Helsingin kauppakorkeakoulu. In 2013, they briefly attended Aalto University for a program on Leveraging Customer Experience.