The Engineering and Technical Support team at SUSE is responsible for designing, developing, and maintaining innovative open-source solutions, while providing expert technical support to enterprise customers. This multidisciplinary team collaborates to enhance product performance, ensure quality through rigorous testing, and address customer inquiries, thereby ensuring seamless integration and optimal functionality of SUSE's Linux products in mission-critical environments. Additionally, they work closely with partner alliances, such as those with Google, to drive solutions that meet evolving market needs.