Tommy Samuels

Tommy Samuels has a diverse and extensive work experience in the banking and customer service industry. Tommy started their career in 1997 at Bank One, Telephone Banking, where they served as an Assistant Vice President, Unit Manager. During their time there, they led a team of 18 front line Customer Service agents and received the Commitment to Excellence Award for their top performance in sales and service. Tommy was also recognized for their potential and nominated to participate in a 12-month Managerial/Supervisory College program.

In 2002, Tommy joined Bank One, Retail Group, as an Assistant Vice President, Banking Center Manager. Tommy successfully managed the opening of a new banking center and received an award for outstanding performance in new account acquisitions.

Tommy then moved on to Bank One, Retail Financial Services, in 2003, where they held the position of Vice President, Division Manager. In this role, they led a group of 11 Front Line Managers and over 190 Telephone Bankers and was responsible for meeting and exceeding sales and production goals. Tommy received the 2004 National Achiever's Award for being the top-ranked Consumer Group Manager in National Telephone Banking.

In 2005, Tommy joined JPMorgan Chase, Retail Financial Services, as a Vice President, Sr. Operations Manager. Tommy held this position until 2007, when they were promoted to Vice President, Sr. Risk Operations Manager. Tommy worked in this role until 2011, when they joined Sutherland Global Services as the Head of Banking Customer Care.

Overall, Tommy Samuels has demonstrated strong leadership skills and a proven track record of exceeding goals in various roles within the banking and customer service sector.

Tommy Samuels attended Xavier University of Louisiana, but no specific details regarding the start year, end year, degree name, or field of study are provided.