Vijay Kumar Umapathy

Vijay Kumar Umapathy is an accomplished professional with extensive experience in workforce management, currently serving as Senior Director at Sutherland since July 2019, following a period as Director at the same company and at TaskUs. Their prior roles include significant positions in various organizations such as Teleperformance Philippines and Aegis Limited, where Vijay has been instrumental in reporting, automation, business intelligence, and capacity management. Notable achievements include the implementation of a workforce automation portal to enhance operational efficiency. Vijay's educational background includes degrees from M.S. Ramaiah Institute of Technology and Baldwin Methodist College, complemented by a solid foundation from St. Germain High School.