Bernard Annor

Technical Support Engineer at Symbotic

Bernard Annor has a diverse work experience spanning from 2013 to 2022. Bernard began their career at Auxil Technology Foundation as a Networking Administrator & Security Analyst, where they performed tasks such as monitoring and troubleshooting networks, receiving and racking hardware, and maintaining and decommissioning Windows servers. In 2015, they joined United Parcel Services as a Local Sorting / Network Security Scanner, where they weighed, scanned, and computed packages, ensured compliance with data center security procedures, and provided a test environment for new equipment. In 2018, Bernard worked at the Dollar Tree Distribution Center as an Operation Systems Management / System Engineer, where they maximized quality and reduced costs through quality control objectives and contributed to service reliability. Bernard then worked at GalaXe Solutions Inc (Cigna) in 2021 as a Service Desk Engineer, supporting internal customers and troubleshooting remote access issues. Currently, they are a Technical Support Engineer at Symbotic.

Bernard Annor obtained a Bachelor's degree in Accounting from Methodist University between the years 2007 and 2011. Later, they pursued a Master's degree in Computer Technology/Computer Systems Technology at Central Connecticut State University, which they completed from 2014 to 2016. Finally, from 2018 to 2020, Bernard attended Capital Community College, where they obtained a degree in Cyber Security with a focus on Cyber/Computer Forensics and Counterterrorism.

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Timeline

  • Technical Support Engineer

    October, 2022 - present