Flavio Carvalho

Flavio Carvalho has extensive experience in client engagement and business strategy, currently serving as Client Engagement Director and Client Partner at SymphonyAI since February 2017. In this role, Flavio leads a team of 11 client managers and consultants to enhance retail and consumer packaged goods strategies across Brazil. Previous positions include VP Client Engagement at Symphony RetailAI, where Flavio helped establish operations in Brazil and delivered significant returns on investment for major clients. At dunnhumby, Flavio held various roles, advancing client relationships and implementing category management processes with leading retailers in Brazil and Mexico. Flavio's earlier career includes managerial positions at ITM Channel Marketing and Nestle Brazil, focusing on trade marketing, business intelligence, and sales processes. Flavio holds multiple advanced degrees, including an MBA in Sales, Distribution, and Marketing Operations, underscoring a strong foundation in strategic business management.