Amy Zimmerman

Amy Zimmerman has a diverse work experience spanning over two decades. Amy started their career as an Executive Secretary at the Armed Forces Officers Club/Hotel in 1997, where they maintained administrative functions and provided support to the Project Manager. Amy then joined PIC Middle East Ltd in 1999 as a Branch Administrator cum Office Manager. In this role, they provided comprehensive administrative support for a team of Independent Financial Advisors and Business Coordinators specializing in expatriate and international-investor insurance and financial planning.

In 2006, Amy transitioned to Vanderbilt University as an Assistant Director, Recruiting & Operations. Here, they oversaw on-campus recruiting logistics, managed the career services database, and worked closely with corporate recruiters for MBA candidate placement. Amy also recruited, trained, and managed a team of Recruiter Hosts.

Amy joined Symplicity in 2011 and held multiple roles within the company. Amy started as a Client Relationship Specialist, where they supported client systems utilizing career services product software, provided training on system functionality and utilization, and oversaw custom development requests. Amy then moved on to become a Professional Services employee, although the specific responsibilities of this role are not provided. Currently, Amy holds the position of Project Manager/Product Owner, starting in May 2022.

Overall, Amy's work experience showcases a strong background in project management, client support, and administrative roles, demonstrating their versatility and adaptability in various industries.

Amy Zimmerman obtained a Bachelor of Arts (B.A.) degree in Liberal Arts and Sciences/Liberal Studies from Midway College, which they attended from 1991 to 1995. Additionally, they have obtained several certifications, including "A Beginner's Guide to Writing User Stories," "Be the Manager Who Fights for Their Team," "Emotional Intelligence for Project Managers (Blinkist Summary)," "Leading with a Heavy Heart," "Becoming an Agile Coach," "Characteristics of a Great Scrum Master," "Conflict Resolution For Beginners," "How to Proactively Manage Conflict as an Employee," "Scrum: Advanced," "Scrum: The Basics," "What Is Scrum?," "Working More Effectively with Different Personalities," "Managing Customer Expectations," "Outstanding Customer Service," "Transforming Customer Complaints into Opportunities," and "Attitudes for Service." These certifications were obtained from various institutions, including LinkedIn and Dale Carnegie Training, with the most recent certifications earned in 2023 and the earliest obtained in 2015.