Aidan Miles

Technical Customer Success Manager at Synap

Aidan Miles has a diverse work experience spanning different industries. Aidan started as a Legal Assistant at Walker Morris LLP, where they assisted the Senior Partner in preparing information packs and conducting research. Aidan then worked as a Project Manager/Business Analyst at Nationwide Service Repair Network, where they managed service jobs and maintained databases to ensure efficient service delivery. Aidan also had their own personal business, Per Click Media, where they provided social media marketing and data analysis services to businesses.

In 2015, Aidan joined Levi Strauss & Co. as a Key Holder/Head of Delivery and BOH. In this role, they were responsible for managing store operations, staff training, and suggesting ideas for improving profitability and efficiency. Aidan represented the north of England at meetings with the vice president of Europe.

Aidan then joined PureNet as a Support Team Lead in 2017. Aidan managed projects from conception to go-live, implemented changes to internal processes, and prioritized and managed bug fixes. Aidan also monitored developer time to avoid inefficiency and expense.

From 2019 to 2021, Aidan worked at Piksel as a Technical Account Manager, where they provided technical support to clients and managed customer accounts.

Currently, Aidan is employed at Synap as an Implementation Specialist/Technical Account Manager. Further details about this role are not provided.

Aidan Miles pursued their tertiary education starting from 2011 to 2013 at York College, York UK. Although the degree name is not mentioned, their field of study focused on Business and IT. Subsequently, from 2014 to 2017, Aidan attended the University of York, where they obtained a Bachelor of Laws (LLB) degree, specializing in Law.

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Timeline

  • Technical Customer Success Manager

    February, 2021 - present