We are a Quantik brand.

For 20 years we have been helping organizations achieve their business objectives through outsourcing services powered by automation. 

We combine technology, business skills, creativity and the best people to optimize processes and identify growth opportunities.

From our headquarters in Montevideo (Uruguay), we provide technical support and customer services to companies around the world in English, Portuguese and Spanish and in all time zones.

We are one of the leading BPO service providers in Uruguay in 2021 according to Clutch.

Outsourcing

Synapsis | Tech BPO

Synapsis | Tech BPO's headquarters in Montevideo, Uruguay

Sebastian Sosa

Jessica Araujo

Glauco Muzzio Acosta

Fernando Monzzone

Agustina Arbelo Bonne

The Customer Service Team at Synapsis | Tech BPO is dedicated to providing exceptional support to clients across various industries. They handle inquiries and resolve issues efficiently in English, Portuguese, and Spanish, ensuring a seamless customer experience. With a focus on leveraging technology and skilled personnel, this team enhances client satisfaction and strengthens brand loyalty for companies around the globe.

Customer Service Team

The Operations Team at Synapsis | Tech BPO oversees the efficient execution of outsourced services, ensuring high-quality technical support and customer service delivery across various languages and time zones. This team collaborates closely to optimize workflows, manage performance metrics, and implement training programs to enhance service quality, ultimately driving business growth for clients.

Operations Team

This department provides technical assistance and support for users experiencing IT-related issues.

Help Desk Support

This department focuses on overseeing and managing operational processes to enhance efficiency and productivity.

Operations Department

This department ensures the quality and reliability of products through systematic testing and evaluation procedures.

Quality Assurance

This department focuses on hiring and onboarding qualified candidates to meet organizational needs.

Synapsis | Tech BPO

Org chart

Teams

Customer Service Team

Operations Team

Help Desk Support

Operations Department

Quality Assurance

Recruitment and Staffing

Offices

Synapsis | Tech BPO

Org chart

Teams

Customer Service Team

Operations Team

Help Desk Support

Operations Department

Quality Assurance

Recruitment and Staffing

Offices

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