Aurelio Gonzalez Olivera is an experienced QA Analyst at Synapsis | Tech BPO since September 2021, with a solid background in quality analysis and team leadership from a tenure at CGM&A from December 2011 to January 2022. At CGM&A, Aurelio held various roles, including Team Leader, Quality Analyst, and Operator, with responsibilities in collections, customer service, and quality assurance, while also managing CRM systems. Aurelio began working at CGM y Asociados in December 2011 as an Operator until October 2016. Currently pursuing a Licenciatura in History at Universidad de la República, expected to graduate in December 2025, Aurelio's academic background at the same university spanned from 2009 to 2019.
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