Jeffery Carson currently serves as Vice President of Journey Analytics & Operations at Synchrony, leading a global team focused on enhancing customer experience through advanced analytics and AI technologies. Previous roles include Director of Business Insights & Analytics at ClubCorp, where strategies were developed to align marketing journeys with business goals, and Marketing Analytics Manager at Neiman Marcus Group, where insights informed marketing decisions and assisted in the company's recovery from bankruptcy. Carson's expertise extends to roles at Citi, PSCU, Worldpay, and Chase, gaining experience in database marketing, campaign management, risk analysis, and operations management. Carson holds a Bachelor of Science degree in Accounting Control Systems from the University of North Texas.
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