Customer Service · Remote · Remote possible
With the current increase in job recruitment phishing scams globally, we wanted to remind you that all official communications from Synctera will only come from a synctera.com email address.
If you’ve received a communication regarding Synctera that you have a question or concern about, please contact recruiting@synctera.com.
Please note that although all positions at Synctera are remote, candidates must be located and authorized to work in the US or Canada as a precondition of employment. Synctera does not sponsor applicants for work visas.
At Synctera, we’re powering the future of FinTech. We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance support, and bank partners in one end-to-end Banking as a Service platform, Synctera is the fastest and easiest way to build, launch, and scale bank accounts, debit cards, charge cards, lending, and more.
We are looking for interesting, curious, wickedly smart people who are ready to jump in and run with our fast-growing team. If you want to have fun at work, collaborate with some of the sharpest people in the industry, grow the FinTech and Banking as a Service ecosystem, and love to win, read on!
As the Bank & Customer Success Director, you will play a critical role in overseeing some of our most impactful strategic relationships, including bank and client relationships, fostering long-term partnerships that drive revenue growth and market expansion.
Your mission is to execute our partnerships strategy, originate new relationships where appropriate, and nurture relationships to help our partners derive the maximum value from Synctera’s products and services.
What excites you every day is knowing you will be leading the charge to drive your partners’ adoption of the platform and influence their engagement in our FinTech marketplace ecosystem. You’ll do this by developing strategic goals and objectives, sharing best practices, and identifying new opportunities. We are looking for someone who is willing to go ‘the extra mile’ for each partner and who will have a meaningful impact on the way we do business.
Synctera is committed to having a workforce that is reflective of the diversity within the United States and Canada. As an equal opportunity employer, we encourage applications from candidates from underrepresented communities, Indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contribute to the diversification of Synctera.
The salary for this full-time position (USD: $150,000-$190,000, CAD: $140,000-$180,000) is determined by role, level, and location. The range informed in this job posting reflects the minimum and maximum target for new hire salaries across all US and Canadian locations. Within the range, individual pay will be determined by work location, job-related skills, experience, relevant training, and other factors.
To all recruiters and recruitment agencies: Synctera does not accept unsolicited resumes. Please do not forward resumes to our jobs alias or to Synctera employees without an active vendor agreement in place. Synctera is not responsible for any fees related to unsolicited resumes.