Tanya Volkova

Tanya Volkova has a diverse work experience spanning various roles in customer success, marketing, and business development. Tanya is currently the Head of Customer Success at Synder since April 2023. Prior to that, Tanya worked as a Customer Success Manager at AppsFlyer from July 2021 to June 2023. Before that, they were the Marketing Team Lead at DEVXED from February 2021 to July 2021 and at LogicLike from July 2020 to December 2020. Tanya also served as the Head of Customer Success at SplitMetrics from August 2018 to July 2020, where they played a crucial role in revenue and growth. Tanya gained experience as a Digital Marketing Manager at Artezio from May 2017 to August 2018 and as a Business Development Manager at GP software.travel from May 2014 to December 2016. Tanya started their career at Altoros as a Business Development Manager in R&D Projects from October 2012 to April 2014 and then worked as a Business Services Manager at Professional Translators and Interpreters Guild LLC from September 2010 to September 2011.

Tanya Volkova's education history is as follows:

In 2005, Tanya began their studies at The Institute of Modern Knowledge, where they pursued a Bachelor of Arts degree with a focus on Cross Cultural Communications, International Travel (Tourism), and Translation. Tanya completed their degree in 2010.

In 2013, Tanya attended the IT Academy and earned a certification as a Junior Business Analyst, specializing in Business Analysis.

In 2018, Tanya enrolled in CIM | The Chartered Institute of Marketing and obtained a Professional Diploma in Marketing, which they completed in 2019.

In addition to their formal education, Tanya has obtained several certifications. These include Customer Service Strategy, Onboarding and Adoption Best Practices for Customer Success Management, Customer Experience: Journey Mapping, How to Be More Strategic in Six Steps, Managing the Organization, Designing the Organization, SearchAdsHQ Professional Exam for Search Ads, Applications of Everyday Leadership, Apple Search Ads, Excel Skills for Business: Essentials, Foundations of Everyday Leadership, Google Analytics for Power Users, Google Ads Search Certification, Google Analytics Individual Certification, Shopping ads Certification, and Inbound Sales. Tanya acquired these certifications between 2019 and 2023 from various institutions such as LinkedIn, Coursera, Google Analytics for Business, Google Ads, Apple, and HubSpot Academy.