Carletta Baker

Customer Success Manager at SynergySuite

Carletta Baker has a diverse work experience spanning multiple industries. Carletta currently holds the position of Customer Success Manager at SynergySuite since 2022. Prior to this, they worked at NCR Corporation where they held various roles including Customer Care Center Director, Customer Care Operations Manager, and Business Operations Analyst. Before joining NCR in 2015, Carletta worked as a Regional Operations Manager at Bantam + Biddy, where they oversaw all aspects of a new start-up restaurant. Carletta also has experience in the hospitality industry, having worked as a Food and Beverage Supervisor at Interstate Hotels & Resorts and as a Supervisor at Potbelly Sandwich Works. Carletta's work history also includes a role as an Assistant Branch Manager at Enterprise Rent-A-Car and as a Bartender/Server at Washington Plaza Hotel. Carletta started their career as a Neurodiagnostic Technician at The Neurology Center and later worked as a Fitness Admin Assistant/Personal Trainer at The Sports Club/LA.

Carletta Baker completed their education in a chronological order. Carletta obtained their high school diploma from Chamblee High School from 1999 to 2003. After that, they attended Howard University and graduated with a Bachelor of Science (BS) degree in Health Science from 2003 to 2007.

In addition to their formal education, Carletta Baker has also pursued several certifications. Carletta obtained the ServSafe certification in June 2012. In October 2015, they achieved intermediate fluency in German through Duolingo's German Fluency program. In April 2020, they earned certifications in "New Manager Foundations" and "Project Management: Preventing Scope Creep" from LinkedIn. Most recently, in May 2022, Carletta completed a course on "How to Set Goals When Everything Feels Like a Priority" offered by LinkedIn. Unfortunately, the institution offering the ServSafe certification is not mentioned in the provided information.

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Timeline

  • Customer Success Manager

    December, 2022 - present

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