Samuel Fuentes

Samuel Fuentes is an experienced Information Technology Engineer currently employed at Synivate, Inc. since January 2020. Previously, Samuel held roles at notable companies such as Amica Insurance, serving as Incident Coordinator, and Conduent, where responsibilities included managing Change Management processes as Call Center Manager. With a robust background in Change Management from positions at Xerox, where Samuel worked as both Change Management Call Center Manager and Incident Manager/Change Management Manager, and earlier experience as a Helpdesk Technician at CSC, Samuel has developed a comprehensive skill set in IT management and support. Samuel holds a degree in Systems Engineering from Universidad Galileo, obtained in 2005.