Michael McCoy

Michael Mccoy is an experienced IT professional currently serving as a Monitoring and Support Engineer at SysGroup PLC since October 2018, responsible for continuous monitoring of key systems and providing multi-level support. Prior to this role, Michael worked at Vigo IT Solutions Ltd as a Senior Service Desk Automation specialist, focusing on process improvement and automation of support tasks. Earlier experience includes positions as a 2nd Line Support Technician and 1st Line Support Technician at Nasstar plc from October 2013 to July 2018. Michael completed education at Kingsdale Foundation School from 2006 to 2013.