Alex Malam

Training Specialist (Customer Experience) at Tails.com

Alex Malam began their work experience in 2011 at Highfield Cycles, where they worked as a Customer Service and Financial Administration staff member until December 2012. From 2013 to 2013, Alex worked as a Customer Service Specialist at Vanquis Bank. In 2014, they held a temporary role as an Office Administrator at The Radiator Company. In 2015, they worked as a Finance Administrator on a temporary basis at Weald IT. Starting in 2016, Alex became a Crew Member at McDonald's until November 2017. From 2017 to 2018, they worked as a Customer Experience Specialist at tails.com. From 2018 to 2020, Alex held the position of Social Media Specialist at tails.com. From 2020 to 2021, they worked as a QA Specialist in customer experience at tails.com. Finally, in November 2021, Alex transitioned to the role of Training Specialist in Customer Experience, where they are currently employed.

Alex Malam attended Tonbridge Grammar School from 2003 to 2009. During this time, no specific degree or field of study is mentioned.

In 2005, Alex also studied at the Royal College of Music until 2009. They focused on voice as their first study, piano as their second study, and trumpet as their third study.

Additionally, Alex obtained an AAT Level 2 certification from Kaplan Financial, although the start and end years for this education are not specified.

Furthermore, Alex recently earned the certification of Circl Leader as Coach in July 2021 from Circl.

Links

Previous companies

Vanquis Bank logo

Timeline

  • Training Specialist (Customer Experience)

    November, 2021 - present

  • QA Specialist (Customer Experience)

    June, 2020

  • Social Media Specialist

    November, 2018

  • Customer Experience Specialist

    November, 2017

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