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Merete Nielsen

Head of Customer Success at Talentech Norway

Merete Nielsen has a diverse work experience spanning various roles and industries. Merete began their career at Mexx as a Sales Associate from 2010 to 2012. Merete then worked as a Sales Associate at Gerts Strømmen from 2012 to 2013 while studying. In 2014, they joined Hello AS as a Customer Service Specialist, where they managed a support team and was responsible for recruitment and onboarding. Merete later became a Customer Consultant before leaving in 2018.

In 2018, Merete started working at ReachMee Norge as a Customer Success Manager, overseeing a portfolio of 130+ customers in Norway and Denmark. Their responsibilities included retaining and expanding customers through upselling and implementing new features. Merete joined Talentech Norway in 2019 as a Team Leader in Customer Success, overseeing a team of 4-5 employees. Their role involved day-to-day task management and recruitment and training of new employees. In 2020, they served as an Interim Head of Customer Success at Talentech Sweden, assisting with process setting and recruiting for the permanent Head of Customer Success role.

Currently, Merete is working at SOS-barnebyer Norge as an Assistant District Manager, starting in 2023.

Merete Nielsen's education history is as follows:

From 2013 to 2014, they attended Nanyang Technological University Singapore and completed a Bachelor's degree in International Marketing.

In the years 2011 to 2014, they also studied at BI Norwegian Business School and earned another Bachelor's degree in International Marketing.

Between 2008 and 2011, Merete Nielsen attended Mailand Videregående Skole. However, the information does not specify the degree or field of study they pursued during this time.

Links

Timeline

  • Head of Customer Success

    April, 2020 - present

  • Team Leader Customer Success

    April, 2019