Luis Andrés Ríos

Head of Candidate Experience at Talkpush

Luis Andrés Ríos has a diverse work experience spanning various roles and companies.

From March 2020 to August 2021, Luis worked as a Conversational Designer at Talkpush. In this role, they led the development of conversational interfaces using NLP and ML techniques. Luis Andrés implemented chatbots for over 10 countries and managed a portfolio of 50 conversational agents. Additionally, they served as a LATAM CD (Candidate Development) Lead from August 2021 to January 2022 and led a multi-disciplinary team operating in 15 countries.

At Talkpush, Luis also held the position of Product Manager starting from August 2021. Here, they were responsible for driving innovation projects and enhancing existing features. Luis Andrés successfully implemented more than 20 enhancements and introduced 10 new features/solutions, including integrating new channels like Instagram, Telegram, and Viber.

Prior to joining Talkpush, Luis was a Co-Founder at Joggy from October 2016 to January 2020. Joggy was a conversational commerce solution for small cities and was recognized as one of the top 25 promising startups in Puebla. The company was selected within POSiBLE 2019 and INCmty 2019.

As a freelancer, Luis worked as a Chatbot Builder from 2017 to 2018, collaborating with small companies from various countries to develop chatbots. Luis Andrés was involved in designing conversational flows, training AI models, building chatbot agents, and ensuring quality assurance and release stages.

Lastly, Luis founded FYUSSION, a dark kitchen business that offered cold-pressed juices on demand. In just one year, FYUSSION sold over 1,000 kg of juiced fruits and vegetables.

Overall, Luis Andrés Ríos has demonstrated expertise in conversational design, product management, and entrepreneurship, with a passion for innovation and delivering exceptional user experiences.

Luis Andrés Ríos attended Universidad de las Américas Puebla from 2015 to 2016, where they pursued a field of study in Interiors Architecture. However, no information is provided regarding the completion of a degree during this period.

Links

Timeline

  • Head of Candidate Experience

    January, 2022 - present

  • LATAM CD Lead and Product Manager

    August, 2021

  • Conversational Designer

    March, 2020