Jennifer Neil

Jennifer Neil has over 20 years of work experience in various roles. Jennifer started their career at Compaq Global Services in 2001, where they worked as a Project Support Specialist contractor responsible for the Programme Management Office (PMO) for a large-scale outsourcing programme. In 2002, they joined It's Not Rocket Science as a Web Development Project Manager, responsible for the implementation and delivery of web projects.

Jennifer then joined London Scottish Bank as a PMO Support member, where they played a crucial role in the successful rollout of Windows 2000 to 100 branches nationwide. Jennifer then worked at ANS Group plc as a Projects & Resource Manager, managing and delivering network and web development projects.

In 2004, they joined AstraZeneca as a Global Project Coordinator, where they coordinated a change project covering three regions globally. Jennifer then moved on to Information Commissioner's Office as a Re-procurement Project Coordinator / PMO, managing an IT services re-procurement project.

From 2006 to 2015, Jennifer held various roles at AstraZeneca, including Off-shoring - Senior Project Coordinator and IT Workarea Recovery Manager. Jennifer managed the coordination of off-shoring UK applications to a third-party supplier and worked on the IT Work Area Recovery service.

In 2015, Jennifer joined BSMimpact as a Business Operations Manager, providing day-to-day business operational support and managing operational procedures within a global organization.

Most recently, they have been working at TalkTalk since 2018. Jennifer started as an Exchange Delivery Coordinator, responsible for managing issues, root cause analysis, and Continual Improvement for a nationwide network upgrade. Jennifer then progressed to Business Analyst and Senior Business Analyst roles before assuming their current position as the Lead Business Analyst. In this role, they have been involved in analyzing end-to-end order management journeys and ensuring the capture of provisioning journey changes.

Throughout their career, Jennifer has demonstrated skills in project coordination, business analysis, and operational support. Their achievements include achieving disaster recovery planning auditory compliance and successfully implementing various infrastructure projects. Jennifer is experienced in managing teams and ensuring the delivery of services to agreed quality and timescales.

Jennifer Neil attended The University of Salford from 1994 to 1997, but their degree and field of study are not provided. In terms of additional certifications, they obtained certifications in Requirements Elicitation and Analysis, Smart Thinking: Overcoming Complexity, Agile at Work: Planning with Agile User Stories, Building Self-Confidence, Learning from Failure, and Working with Difficult People. The specific months of completion for these certifications are not provided.