Shiori Enokizono

Shiori Enokizono is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Talkwalker since January 2022, where expertise in consumer intelligence and social listening is applied to bridge the gap between brands and consumers. Prior to this role, Shiori held various positions at Indeed.com from July 2018 to January 2022, including Client Strategy & Insight, Team Lead in Client Success, and Client Success, demonstrating proficiency in stakeholder management, content development, and data-driven storytelling. Earlier experience includes a Customer Support Representative role at JTB Global Assistance, focusing on client consultations for travel arrangements, and a Customer Service Representative position at JAL Navia Co., Ltd., where first-level support was provided to clients on travel-related inquiries.