Damini Sharma is a seasoned professional in Customer Success management, currently serving as Senior Manager at Tanla Platforms Limited since July 2023. Prior to this role, Sharma held positions at Haptik and Sprinklr, demonstrating expertise as a Manager and Consultant, respectively. With experience as a Senior Conversation Bot Engineer at Quantiphi and a consultant at Bristlecone, Sharma brings a diverse background in technology and customer engagement. Academic qualifications include a Master of Business Administration from NMIMS CDOE and a Bachelor of Technology in Computer Science from Punjab Technical University.
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