Don-Pierre Q. Napuli

Don-Pierre Q. Napuli, BComm, CIP has extensive work experience in the insurance industry, with a focus on business analysis and leadership roles. Don-Pierre Q. currently works at TD Insurance as a Practice Lead - Analyst Practice, where they are responsible for executing the practice's strategy, identifying opportunities for enhancement, providing team leadership and training, and recruiting and developing talent. Prior to this, they held the position of Manager Business Analysis II at TD Insurance, where they supported the development and implementation of standards, policies, and solutions. Don-Pierre Q. also has experience as a Senior Business Analyst at TD Insurance and Aviva Canada, where they worked on Guidewire initiatives and provided end-to-end technical delivery for various projects. Before entering the insurance industry, Don-Pierre worked at TD as an Officer in Charge, where they handled customer complaints, authorized transactions, and provided exceptional customer service.

Don-Pierre Q. Napuli, BComm, CIP has a Bachelor of Commerce degree with a major in Business Information Systems (Information Technology Management) and a minor in eBusiness from Ryerson University, obtained between 1998 and 2002. Don-Pierre Q. is also a Chartered Insurance Professional (CIP) from the Insurance Institute of Canada. Don-Pierre has additional certifications including Certified Scrum Product Owner (CSPO) from Scrum Alliance in 2020 and Certified ScrumMaster (CSM) from Scrum Alliance in 2014. Don-Pierre Q. has also completed the Life License Qualification Program and obtained licenses as an Insurance Agent & Broker and formerly held an LLQP license, RIBO license, and OTL license from the Financial Services Regulatory Authority of Ontario (FSRA). Additionally, Don-Pierre has obtained certification in Developing Negotiation Strategies and Executive Presence Across Diverse Teams from the Schulich School of Business - York University in 2022.