Carlos Esteban Corrales Zamora

Senior Technical Support Specialist at Tebra

Carlos Esteban Corrales Zamora has a comprehensive work experience in various technical support and development roles. Carlos Esteban worked at Tebra as a Senior Technical Support Specialist, Design Support Engineer, Email Support Specialist, and Information Technology Support Specialist, where they handled various issues related to Kareo applications and utilized tools like Salesforce, Outlook/Gmail, CMD, Remote Connections, VPNs, and JIRA. Carlos Esteban also supported new hires and level 1 agents. Carlos later joined Desafío Latam as a Back-end Developer, focusing on API development and data management using NestJS and Prisma ORM. Carlos Esteban briefly worked as an Artificial Intelligence Developer at lablab.ai before joining Kareo again as an IT Support Specialist. In this role, they provided support for Kareo applications and participated in payment posting and rejection handling, log analysis, and EDI views. Their earlier experience includes working as a Technical Support Specialist at Grass Valley, supporting various equipment, creating tickets, and assisting with storage and delivery reports. Carlos also worked as a Technical Support Specialist at LogMeIn.

Carlos Esteban Corrales Zamora completed a Front-End developer program at Academlo from 2022 to 2023. In addition to this, they obtained several certifications. Carlos Esteban completed a Back-End Node certification, a Programa Full Stack de Desarrollo certification, and a Desarrollo de Aplicaciones Web con React certification from Academlo in 2023. Carlos Esteban also obtained a Fundamentos de Desarrollo Web certification from Academlo in 2022. Prior to these certifications, Carlos completed a Google IT Support Professional Certificate in May 2021 from Google and a Programa Especializado - Aprende a programar con Python certification in May 2020 from Coursera.

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Timeline

  • Senior Technical Support Specialist

    June, 2023 - present

  • Design Support Engineer

    March, 2023

  • Email Support Specialist

    December, 2022

  • Information Technology Support Specialist

    April, 2022