Telecommunications Industry Ombudsman
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- Resolution Team
Resolution Team
About
The Resolution Team at the Telecommunications Industry Ombudsman is responsible for managing and resolving disputes between consumers and telecommunications service providers. This team handles early resolution of complaints, conducts investigations, and facilitates dispute resolution processes to ensure fair outcomes for residential consumers and small businesses.
Team members
Alana Thompson
Lead Investigator/ Dispute Res...
Brian D'Souza
Investigator
Christina Clarke
Early Resolution Officer
Jan Laczynski
Dispute Resolutionofficer(tio)
Jessica Wallace
Early Resolution Officer
Lawrence Erskine-
Senior Early Dispute Resolutio...
Nathan Brunning
Dispute Resolution Officer
Radek D.
Lead Investigator
Rizwan Nazir
Enquiry Officer
Thalia Alexopoulos
Early Resolution Team Leader
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