Eliseo Sandoval

Eliseo Sandoval has extensive experience in telephone customer service management, currently serving as Supervisor de centro de atención telefónica at TELNOR since January 2017, where responsibilities include leading training improvement initiatives and coordinating operational management for service installations and repairs. Prior to TELNOR, Eliseo worked at Telcel from 2000 to January 2017, progressing from Supervisor de Servicio a Clientes Telefónico, where coordination of multiple supervisors was essential, to Asesor de Capacitación, focusing on training in customer service. Additionally, Eliseo has academic experience as a Profesor de preparatoria at CETYS University. Education includes a Master's degree in Education from Tecnológico de Monterrey, along with multiple diplomas in personnel training, sales, and marketing from CETYS University, and a Bachelor's degree in Business Administration from Universidad Autónoma de Baja California.