Carolina Cavalheiro has a background in technical support and customer service, with experience in supervisory roles in various companies. Carolina is currently working at TeleHelp as a Technical Support Supervisor. Carolina's responsibilities include managing agents focused on technical support for broadband products and digital services, monitoring team performance, and striving for continuous process improvement. Carolina also holds a degree in Process Management from Universidade Anhembi Morumbi.
July, 2023 - present