Thiago Souza is a seasoned professional in operations and customer service management with a strong career spanning over 17 years. Currently serving as a Senior Operations Manager at Teleperformance since December 2021, Thiago also contributes as a volunteer at Cidadão Pró-Mundo. Previous roles include Operations Manager at Conduent and Customer Service Manager at both B2X Care Solutions and Sony Mobile Communications. Thiago's early career involved various technical positions at GRUPO PICOLLI - TIM. In addition to extensive work experience, Thiago is pursuing an MBA in High Performance Leadership at Universidade Anhembi Morumbi, complemented by a graduate course in Project Management and a bachelor's degree in Business Administration. Further education includes an Intensive English Program at Florida International University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices