Drifa Ulfarsdottir BS CPC CCSM

Customer Success Manager at Tempo Software

Drifa Ulfarsdottir has a diverse work experience with various roles in different companies. Drifa is currently working as a Customer Success Manager at Tempo Software since August 2021. Prior to that, they worked as a Project Manager at Studio Homestead starting from July 2021. In 2012, Drifa worked as an Executive Coach at Ready 2 Go Internship. From 2018, they served as the Director of Customer Relations at Emery International. Drifa also has experience as a Markþjálf at Árangursrík Markþjálfun, a Trainer at Svipbrigðartækn, and a Project Coordinator at Carbon Recycling International. Drifa's work history includes being a Work Life Balance Coach for Mompreneurs at Balanced Mompreneur from 2012 to 2021. Additionally, they worked as a Framkvæmdastjóri at emobi.is from 2013 to 2015.

Drifa Ulfarsdottir obtained a Bachelor of Science (BS) degree in International Business and Marketing from Háskóli Íslands, which they completed from 2015 to 2018. Drifa also attended the International Coaching Academy (Lobii) from 2009 to 2010, where they earned a CPCP degree in Life Coach. In 2015, Drifa Ulfarsdottir obtained a Certified Practitioner/Trainer certification from the Center for Body Language. Moreover, they received a CPC (Certified Professional Coach) degree in Life Coaching from The International Coach Academy in 2009-2010.

Furthermore, Drifa Ulfarsdottir has obtained several additional certifications, including the edX Verified Certificate for The Foundations of Happiness at Work from edX in January 2023. Drifa also completed various certifications from LinkedIn, such as "How to Be Both Assertive and Likable," "Sanyin Siang on Strategic Mentoring," "Use Your Strengths for Impact and Influence at Work," "Note-Taking for Business Professionals," and "Stepping Up Your Webcam Video Presence" in 2022. Moreover, Drifa Ulfarsdottir achieved the Certified Customer Success Manager (CCSM) Level 3 certification from SuccessHACKER in May 2023, and the Certified Customer Success Manager (CCSM) Level 2 certification from SuccessHACKER in November 2021. Additionally, they hold a certification as a Certified Micro Expressions Trainer from The Center for Body Language and completed training in Inbound Marketing from HubSpot Academy, although the specific dates for these certifications are not provided.

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Timeline

  • Customer Success Manager

    August, 2021 - present