Steven Higgins

Sr. Customer Support Specialist III at Terminus

Steven Higgins has a diverse range of work experience spanning over several years. Their most recent position was as a Sr. Customer Support Specialist III at Terminus, where they configured and troubleshooted various parts of the Terminus Platform, including integrations with CRM systems. Prior to that, they worked as a Solution Analyst at Healthx, where they created and refined web portals for healthcare insurance clients.

Before that, Steven held multiple roles at Kronos Incorporated, including Integration Consultant II, Integration Consultant I, and Integration Developer. In these roles, they assessed customer needs, built integrations, and troubleshooted existing interfaces. Steven also has experience as a Software Engineer at Computer Task Group, a Senior Programmer at the Indiana Bureau of Motor Vehicles, and a Software Developer at Single Source Systems.

In addition to their professional experience, Steven also worked as a Cook, Dishwasher, and Food Runner at Ponderosa Steakhouse during the earlier years of their career. Steven began their career as an Intranet/Internet Developer-Intern at Indiana Farm Bureau Insurance, where they designed, created, modified, and maintained internal EForms.

Overall, Steven has a strong background in customer support, software development, integration, and web portal creation, with experience in various industries including technology, healthcare, and insurance.

Steven Higgins earned a Bachelor's Degree in Informatics from Indiana University–Purdue University Indianapolis in 2013.

Links

Previous companies

Zipari logo

Timeline

  • Sr. Customer Support Specialist III

    July, 2021 - present

A panel showing how The Org can help with contacting the right person.