Staffing Specialist

IL, United States

Job description

At TERRA/ASG, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving.  While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
  • Interview and onboard candidates
  • Select candidates for the right jobs based on qualifications and desire 
  • Perform reference and background checks

What We Offer:

  • Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
  • Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
  • Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.
  • Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.
  • Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.

You have:

  • 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background  
  • Excellent written and verbal communication  
  • MS Office proficiency
  • Reliable transportation to visit client sites on a regular basis  
  • Bilingual in Spanish and English (required)

Pay: $20-26/hr + monthly bonuses 

Location: Aurora, IL

Schedule: Mon-Fri 7am-4pm & 8am-5pm

(Must have schedule flexibility- schedule alternates every week from working 7am-4pm and then next week is 8am-5pm)

Benefits

  • Medical, Dental Vision 
  • Life and Long-Term Disability Insurance
  • Employee Wellness Program
  • Pet Insurance
  • Commuter Benefits
  • Consumer Discount Program Membership
  • 401(K) Retirement Plan with Employer Match
  • 8 Paid Holidays
  • 15 days of Paid Time Off (PTO) the first year
  • 3 days of Paid Community Service Time (CTO)
  • 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

Want to Take the Next Step?  

If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.