Maria Farley

Manager, Higher Ed & CE Customer Success at TestOut

Maria Farley has a diverse work experience starting in 2007 as an Administration Assistant at American Land & Leisure. In this role, they established maintenance processes for vehicles and campground water systems, as well as designed a handbook for consistent customer service across the company.

In 2017, Maria joined TestOut Corporation as an Academic Sales Administrator before transitioning to the role of East Region Account Manager in 2018. Here, they advocated for a Customer Success Team to enhance contact methods and improve customer retention. Maria also contributed to creating a customer-focused team sales environment.

Most recently, Maria became a Sr. Customer Success Manager - Academics at CompTIA in 2023. Maria expressed excitement about the opportunity to empower students with technical training and digital literacy education.

Overall, Maria's work experience showcases their ability to improve maintenance processes, promote customer success, and contribute to the growth of organizations.

Maria Farley began their education journey in 2019 at Brigham Young University, where they pursued a Bachelor's degree in Applied Management. During the same year, they also enrolled in BYU-Pathway Worldwide and worked towards a Bachelor of Business Administration (BBA) in Business Administration and Management, General. It is unclear when Maria Farley completed their education at Brigham Young University or if they obtained any degree from this institution. In February 2019, they also obtained an Emergency Preparedness Certificate from FEMA.

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Timeline

  • Manager, Higher Ed & CE Customer Success

    May, 2021 - present

  • East Region Account Manager

    November, 2018

  • Academic Sales Administrator

    May, 2017