Aeriel Stephens

Customer Success Manager at TextExpander

Aeriel Stephens has a diverse work experience spanning various roles and industries. Aeriel is currently working as a Customer Success Manager at TextExpander since August 2022. Prior to this, they worked at ClickUp as a Customer Success Specialist from December 2021 to May 2022, and also as a ClickUp Coach from August 2021 to January 2022.

Before their role at ClickUp, Aeriel worked at Hubstaff as a Customer Success Manager from January 2020 to August 2021, and as a Customer Support Representative from September 2019 to January 2020. Aeriel also has experience working as a Sales Associate at Athleta from July 2019 to September 2019.

Earlier in their career, Aeriel worked at Prime One Financial Services as a Customer Support Lead from October 2017 to September 2019, and briefly as a Credit Specialist in October 2017. Aeriel also worked as a Hostess at Hillstone Restaurant Group from January 2018 to October 2018.

Aeriel's earlier experiences include serving as a Spanish Tutor at the University of Tennessee from August 2015 to May 2017, and a Front Desk Receptionist at Memphis Escape Rooms from May 2016 to September 2016.

Overall, Aeriel Stephens has gained valuable skills and expertise in customer success, customer support, sales, and hospitality throughout their career.

Aeriel Stephens earned a Bachelor's degree in Spanish Language and Literature from the University of Tennessee, Knoxville from 2013 to 2017. In addition, they obtained a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in January 2022.

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Previous companies

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Timeline

  • Customer Success Manager

    August, 2022 - present

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