Penny Hodge

Penny Hodge is an experienced professional in incident and problem management with a career spanning over two decades. Currently serving as Incident and Problem Manager at Thames Water since January 2015, Penny has held multiple leadership roles including Problem Management Lead and Service Management Lead. Previous experience includes serving as Director at Blue Parrot IT Services Ltd and Incident Manager for LeasePlan UK. Penny's earlier roles include Incident Manager and Senior Service Desk Analyst at Rank Group and IT Systems Support at Andreas STIHL. Penny is currently pursuing an undergraduate degree in Management from The Open University, expected to complete in 2025. Education also includes attendance at Wycombe High School from 1982 to 1988.