Dessy Koleva-Smith

Dessy Koleva-Smith is an accomplished hospitality professional with extensive experience in operations and front-of-house management. Currently serving as the Cluster Head of Operations for The Celtic Collection since November 2021, Dessy has also held positions as Head of Operations at Coldra Court Hotel and Front of House Manager. Prior roles include Assistant Front of House Manager at Cardiff Hilton, Front Office/Leisure Manager at Marriott Hotels, and Front Office Supervisor and Receptionist at Hilton Cardiff. Earlier experience includes the role of Front Office Manager at Meliá Hotels International. Dessy holds degrees in Hotel & Restaurant Management and International Tourism from Universitet 'Prof. Dr. Assen Zlatarov' and Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi'.