Ricardo Peguero

Ricardo Peguero is an accomplished professional with extensive experience in franchise consulting, operations management, and technology. Currently serving as an FCC Partner at The Franchise Consulting Company since August 2022, Ricardo focuses on providing high-quality franchise advice. As CEO and Co-Founder of Go Forward Inc since March 2021, Ricardo promotes intelligent evolution in franchise models. Previous roles include Director of Contact Center Operations at Pethealth Inc., Director of Operations at Go Forward Investments Inc., and various leadership positions at Scotiabank, including Director of Contact Centre Enterprise Technologies. Ricardo’s early career involved significant project and product management responsibilities at Verizon. Educational credentials include multiple postgraduate degrees in Marketing and Finance, and a Master’s in Systems Engineering from Boston University, among other qualifications in Cloud & DevOps and Computer Science.