Ann Danner is a seasoned professional with extensive experience in the insurance industry, currently serving as AVP of Service Operations at The Hanover Insurance Group since October 2020. Prior roles include Team Lead at Sedgwick, where Ann oversaw a team managing $60 million in claims reserves, and Compliance Manager at Intoxalock, responsible for nationwide program requirements across 43 states. Ann's background includes significant leadership roles at Liberty Mutual Insurance, managing large teams and directly influencing claims operations for Personal Lines, as well as contributions to claims support and procedural enhancements. With a foundational career at Safeco Insurance and Allied Insurance, Ann has developed a robust skill set in claims management, customer service, and operational efficiency, supported by a Bachelor's degree from Central College.