Lee Jones

Head Of Customer Service at The Principality Building Society

Lee Jones has a diverse range of work experience spanning multiple industries. They most recently worked as the Head of Customer Service at Principality Building Society. Prior to that, Lee held the position of Head of Platform Operations at Benchmark Capital. They also worked at M&G plc as an Operations Director, overseeing the operational delivery of the Investment Wrap platform. Before that, Lee served as the Head of Customer Experience at Royal London and the Head of Insurance Customer and Service Experience at Legal & General. They also held various leadership roles at Lloyds Banking Group and HSBC, including Head of Sales and Retention at both companies.

Lee Jones attended Woodlands Community School in Southampton. No specific details about their degree or field of study were provided.

Links

Previous companies

Lloyds Banking Group logo
HSBC logo

Timeline

  • Head Of Customer Service

    January, 2023 - present